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Next to the individual to merge, click Delete Submission & Create Tracking. Clicking "Delete Submission & Create Tracking" will also delete the new Application/Inquiry.
Insert a New Inquiry as a New Individual
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If the application is unnecessary, it can be deleted by clicking Delete
| Info |
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Holding Table Records cannot be inserted if the holding table’s SSN value exists for another user. The system will display a message: User with ID Number ### already exists with this SSN. Action Canceled. In the case of a true duplicate SSN, the accounts should be merged, as they are the same user. If the existing user and the new submission both entered a fake string of characters (999999999 or 123456789, for example), change the existing user’s SSN value, since it is not a real value by going to their profile page, clicking the Person Selected menu, and selecting “Bios”. |