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About the Inquiry Detail Screen

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About the inquiry detail screen

Campus Cafe creates an inquiry record for people interested in attending your institution. Inquires can be created from someone submitting an inquiry form, you submitting one on their behalf or by uploading leads from a spreadsheet.

An application for the inquirer can also be generated by using the Submit person as applicant drop down. Refer to Elevate Lead to Application documentation.

Prerequisites

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Note

Campus Cafe displays only the most current inquiry on this screen. Prior inquiries are not retained. If an individual submits a new inquiry and it is merged with an existing record, the inquiry data will merge with the most recent inquiry date displaying as the inquiry date.

Access Inquiry Detail

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Navigate to the prospect

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Required permissions

Module

Number

Description

Admissions

10

View and update inquiry detail

Global

2019

Remove a prior school of a the record

See inquiry detail

This shows information about the most recent inquiry and allows you to add or adjust information about the inquiry. To see previous inquires, look at inquiry history.

  1. Go to the person’s profile.

  2. Click Admissions.

  3. Click the Inquiry Date.

Person-based Admissions Fields

  • Admissions Progress Code: The status of the applicant. The typical business flow is Inquired > Applied > Accepted > Deposited.

  • Admissions Residence Code: Controls billing rules for individuals who will live in institutional billed housing. It is important to understand the flow of information from this field as it affects the actual housing request in the housing module.

  • Admissions Counselor: The individual responsible for managing the application. The selection here determines which users user's admissions dashboard displays the student. The counselor may be manually assigned or automatically assigned using round robin rules.

  • Matriculate Code: Designate a inquirer as matriculating or non-matriculating. The National Student Clearinghouse Report will exclude any student set to Non-Matriculated if configured to exclude non-matriculating students. Campus Cafe recommends not adjusting these values as changing or adding to these values will cause significant programming, reporting and other impacts.

  • Transfer Code: These systemCampus Cafe-defined values designate the inquirer's highest level of completed education. This value drives the delivered IPEDS report. Campus Cafe recommends not adjusting these values as changing or adding to these values will cause significant programming, reporting and other impacts

  • Continuing Ed Code: This box is populated to a Y or G if on the admissions portal config the CE code is specified as Y or G. Options may not be changed.

  • Admissions Part Time Code: The inquirer's intended enrollment level. The financial aid module may be configured to utilize this field during packaging. Campus Cafe recommends not adjusting these values as changing or adding to these values will cause significant programming, reporting and other impacts.

  • Financial Aid Code: Indicate whether the inquirer plans to apply for financial aid. This field is only used to indicate that a prospect is interested in financial aid and should never be used to indicate that aid has been processed, received, etc. Campus Cafe recommends not adjusting these values as changing or adding to these values will cause significant programming, reporting and other impacts impacts.

  • Admissions Site Code: The site for which the inquirer is interested. The site may be physical, virtual or for internal organizational purposes. The application fee, enrollment deposit and housing deposit may be associated with different financial transaction codes depending on the site.

  • Admissions Billing Site Code: The inquirer's admission site. Options set using STParm SBCONO

  • Entering Semester: The semester the inquirer first intends to enroll.

  • Inquiry Major 1-3: The academic programs for which the inquirer has expressed interest.

  • Inquiry Minor 1-3: The academic minors for which the inquirer has expressed interest.

Inquiry Fields

  • Inquiry Date: The date of the inquiry. Note that Campus Cafe only retains the most recent inquiry.

  • Form Used For Entry: The admissions portal or other source of the inquiry. Read only.

  • Telemarketer Initials: The individual associated with a telemarketing or other campaign separate from the assigned admissions counselor. Options set in STParm ATTELE

  • Inquiry Program: The academic department in which the inquirer is interested. Options set in STParm XXACDP 

  • Current Grade Level:  The inquirer's current grade level. Options set in STParm ATCRGR

  • Applied For Grade Level: The inquirer's grade level at point of application. Options set in STParm ATAPGR 

  • Prior School GPA: The inquirer's GPA at the last school attended (typically high school)

  • Prior School GPA Base(out of): The inquirer's maximum possible GPA at the last school attended

  • Prior School GPA(recalc.): A standardized (normalized) GPA recalculated by your institution 

  • Prior School GPA(recalc.) Base(out of): The maximum possible GPA for the standardized recalculated GPA

  • Prior School Rank: The inquirer's rank at the last school attended

  • Prior School Rank Perc: The inquirer's class rank at the last school attended

  • Prior School Size: The number of students in the inquirer's last school attended graduating class 

  • Prior College GPA: The inquirer's GPA at the last college attended (if applicable)

  • Prior College GPA Base(out of): The inquirer's GPA at the last college attended

  • Interest 1-6: Customizable options to associate the inquirer with. Options set in STParms ATINT1, ATINT2, ATINT3, ATINT4, ATINT5, ATINT6

  • Prior School: The last school attended by the inquirer (typically the high school). Permission #2019 is required to remove this school from the individual's record.

  • Prior School Grad Month: The month the inquirer graduated the prior school

  • Prior School Grad Year: The year the inquirer graduated the prior school

  • Prior College: The last college the inquirer attended. Permission #2019 is required to remove this school from the individual's record