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About the Holding Table

The admissions holding table is used to prevent duplicate records for the same individual. Upon submission of an admissions portal form (inquiry or application), the system checks several match criteria to see if the person is already in the system. The person may be in the database from another module such as Faculty or Alumni and not just from the admissions module itself.

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A merger using this method discards the new inquiry. Only activities triggered from the new inquiry will be merged into the existing record. These activities are configured on the admissions portal.

  1. Next to the individual to merge, click Delete Submission & Create Tracking. Clicking "Delete Submission & Create Tracking" will also delete the new Application/Inquiry.

Insert a New Inquiry as a New Individual

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  1. If the application is unnecessary, it can be deleted by clicking Delete

Info

Holding Table Records cannot be inserted if the holding table’s SSN value exists for another user. The system will display a message: User with ID Number ### already exists with this SSN. Action Canceled.

In the case of a true duplicate SSN, the accounts should be merged, as they are the same user. If the existing user and the new submission both entered a fake string of characters (999999999 or 123456789, for example), change the existing user’s SSN value, since it is not a real value by going to their profile page, clicking the Person Selected menu, and selecting “Bios”.