Configure Microsoft
Please note that this is a legacy setup for email relay and the information on this page may be out of date including the IP addresses.
We recommend using the Microsoft recommended Authenticated email option: SMTP Authenticated Emailing - Knowledge Base - Campus Cafe (atlassian.net)
Configure Campus Cafe
The MX record for the domain and port to connect on will be needed. To find your MX record ask your system administrator or use a tool such as MX Toolbox.
Navigate to Admin > Web App Config
Locate the Parameter SMTP_HOST and, for the value, enter azure_ followed by your MX record. This will look something like azure_yourschooldomain-com.mail.protection.outlook.com
Locate the Parameter SMTP_PORT and, for the value, enter 25
Refresh the Data Cache (Admin Menu → Refresh Data Cache)
Configure Microsoft 365
Update SPF Records
Typically, this record must be updated in the system of the vendor that manages your institution's domain.
To determine where your SPF records are managed:
Log in to the Microsoft 365 Admin Center (if you are currently in the Exchange admin center, return to the main Microsoft 365 Admin Center)
In the left-hand menu click Settings > Domains
Click the link to the domain associated with the email addresses that will be relayed
Select DNS records on the next page
At the top of the screen if the following message: "To manage DNS records for yourdomain, go to your vendor" appears at the top, stop and proceed to make the changes with the DNS vendor. Otherwise, proceed to step 6.
Update the SPF record value to include "v=spf1 IP4:3.132.35.147" and "v=spf1 IP4:3.18.151.171"
Configure Spam Rule
Log in to the Microsoft 365 Admin Center
Under Admin Centers click Exchange
In the left-hand menu click mail flow
Click Rules
Click the + icon and choose Bypass spam filtering
In the Name box enter Campus Cafe
In the Apply this rule if... choose The Sender... > IP address is in these ranges or exactly matches
Enter 3.132.35.147
Click the + icon
Enter 3.18.151.171
Click OK
Click Save
Configure Connector
Log in to the Microsoft 365 Admin Center
Under Admin Centers click Exchange
In the left-hand menu click mail flow
At the top click connectors
Click + Add a connector
Choose Connection from Your organization's email server:
Choose Connection to Office 365
Click Next
In the Name box enter Campus Cafe
In the Description box enter a description such as "connection to Campus Cafe for email."
Under What do you want to do after connector is saved? Check Turn it on and check Retain internal Exchange email headers
Click Next
Select the radio button next to “By verifying that the IP address of the sending server matches on of these IP addresses that belong to your organization”
Enter 3.132.35.147
Click the + icon
Enter 3.18.151.171
Click Next
Click Create connector/Save, if you have already created a connector for Campus Cafe
