Find all people who have expressed interest in attending your institution but not yet applied.
You may wish to gauge interest in certain academic programs or sites, or understand where your prospects are coming from.
Considerations
Do you want to see all inquirers or filter on:
Admissions site
Academic program
Do you have full Permissions access to all inquirers?
Start with our Pre-built Filter:
ZCC Inquirers Last month
Use this as a starting point. You can add fields to further narrow inquirers returned.
If you don’t see this filter your institution may have renamed or modified it. You can build it from the example below or open a Campus Cafe support ticket and request it.
Go to Filters > Prospects.
In All Users select ZCC Inquirers Last Month.
Click Filters.
By default, the filter shows inquiries submitted within the last month. You may adjust the Inq Date range.
By default, the filter shows inquiries with the progress codes of inquired (I) and lead (L). Depending on your business need, you may need to include other codes. Next to Progress Code click the three horizontal lines, select the codes and click Apply.
Next to Adm Ent Sem click the three horizontal lines, select the semester the applicants applied to and click Apply.
Click Submit.
Modify the Filter with more Criteria
You can further narrow your results by selecting Add Fields and selecting a field. Consider adding these fields if you need to further constrain your results.
Adm Ent Sem to narrow the results to only those inquirers inserted in attending a specific semester.
Admissions Site to narrow the results to only those inquirers interested in a specific site. Your sites may be physical such as different campuses or program-based such as a day program and a night program.
Counselor Code to narrow the results to only those inquirers assigned to a specific admissions counselor(s).
Build the Results
You can show additional information alongside the results. Click Column Visibility to select additional fields.
Inq Date shows the date the person inquired.
Inq Majors shows the academic programs to which the person expressed interest.
Adm Ent Sem to narrow the results to only those inquirers inserted in attending a specific semester.
Progress Code shows where they are in the admission process. Inquired, applied, accepted, rejected, deposited, etc.
Save the Result Format
Also use the SSRS Base reports to get additional data
1. Calculate totals by stage/program
While the filter will display a list of results and associated information like the inquirer’s demographics, this delivered base report will provide this information as well as a summary of the number of inquirers by admissions stage and academic program.
Faculty/Staff > Base Reports > Admissions > Admissions Inquiry Applicant Listing.
2. Get activities for each Inquirer
You can use a base report to find inquiries and all their associated activities. For example, you may automatically assign an activity to remind the admissions counselor to call the prospect. This report shows the prospect along with the phone call reminder activity.
Separately, if you use activities to track sources of interest, this report will help you understand what is leading your prospects to your institution.
Prospects will appear multiple times, one row for each activity.
Faculty/Staff > Base Reports > Admissions > Admissions Inquiry Applicant Listing with Activities.
3. Get lead Url Field (UTM) for each Inquirer
If you gather inquires from outside sources and use the Campus Cafe OpenAPI to bring them into Campus Cafe, you can use a base report to see the leadUrl Field (UTM). This will help you understand what websites your inquiries are engaging with.
Faculty/Staff > Base Reports > Admissions > Admissions Inquiry Applicant Listing - Extended.
