Message Media: Texting

Owned by Bryan Riddle
Last updated: Jul 31, 2024 by Miranda Thomas
1 min read

Message Media: Texting Training Agenda

Estimated Time: 30 minutes

Audience: Individual(s) who will send text messages through Campus Cafe

Prerequisites:

Topics:

  1. About MessageMedia

    • Social Sending Hours

  2. U.S. Telephone Consumer Protection Act (TCPA)

    • Students Must Opt In

    • Text Allowed Checkbox

    • Custom Control TEXTOPTIN

  3. Permissions (1092 under Global is required to send texts)

  4. Sending Ad Hoc Texts

    • Via the Student Profile

    • Via the Student Finder

    • Via the Course Roster

  5. Conversation View

  6. Replies

    • Appended to activity, visible in conversation view and emailed to sender

    • No indication if message was or was not delivered