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Utilize App Passwords for Gmail

MFA passwords for Gmail utilize Google App Passwords functionality, and are entered in the password field by utilizing the SMTP Authenticated Emailing steps

Microsoft Server email relay platform has begun rolling out blocking outbound SMTP connections on TCP port 25. Microsoft claims this is to ensure better security for Microsoft partners and customers, protect Microsoft’s Azure platform, and conform to industry security standards. 

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Navigate to http://portal.azure.com and log in. At the landing page, type “app registrations” in the search box on the header bar:

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Register a new App

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This App registration needs to be new and separate from any other app registrations, including the Single Sign On Active Directory Account Creation app registration.

In the “App Registrations” screen, click “New Registrations”:Registrations.” Give the Application a name, set the supported account type, select “Web” from the “Select a Platform” drop down, and set the redirect URI (to: https://***-web.scansoftware.com/cafeweb/tl/tokenResponse ) where *** is your 3-digit school code.

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API Permissions

Click on API permissions, and add permissions, all of which come from Microsoft Graph.

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Be careful that, during the MFA authentication process, you are only logged in to the Microsoft account for which you are authenticating your MFA tokens; the system may automatically authenticate you based on an existing connection to the Azure environment and provide tokens that do not belong to the account you are attempting to authenticate in Campus Cafe.  You may want to log out of all Microsoft accounts and authenticate in an private or incognito browsing mode. Once your tokens are active, you may log back in to all other Microsoft accounts.

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Generic Department Email Address

Under this email relay process for Campus Cafe to send emails from the generic department email address like admissions@campuscafe.edu or billing@campuscafe.edu a non-student account must be created for the email address, and the MFA credentials process completed.

Warning

Common Error Message for SMTP Disabled for Tenant

If you receive the following Error Message upon sending an email from the system:
535 5.7.139 Authentication unsuccessful, SmtpClientAuthenticationis disabled for the Tenant.

Please Follow the Following Steps to enable SMTP Authentication for your Organization:

As the error message indicates, the root cause of the error is due to the SMTP Protocol being disabled in Exchange Online. To resolve the error, you must enable the SMTP protocol in Microsoft 365 Exchange Online Admin Center. Here is how:

  1. Login to Exchange Online Admin Center at: https://admin.exchange.microsoft.com 

  2. Click on Settings >> Mail flow

  3. In the Mail flow settings, under security: Uncheck the “Turn off SMTP AUTH protocol for your organization” check box and click the “Save” button.

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Alternatively if that does not work please try this configuration:

  1. Next login to or navigate to the Microsoft 365 Admin Center https://admin.microsoft.com/

  2. Select Settings > Org Settings

  3. Under Services, select Modern Authentication 

  4. Ensure Authentication SMTP is checked