About Student Holds
Holds prevent a student from undertaking a certain action until the hold is removed. Often referred to as holds or blocks, these restrictions may be placed for academic, financial, or other reasons.
Add Hold to System
Each hold is tied to a category (source). For example, an immunization hold may be tied to the category (source) Health Services. The five categories (sources) delivered with the system may not be changed.
The code is the specific hold. For example, an immunization hold. Code options are added in STParm Maintenance using the parameter code corresponding to the category. The STParm long description shows to students and, as such, may be an ideal place to explain to the student why the hold was placed and how to resolve it.
Category (Source) | STParm to Add Code |
Academic | SMAHLD |
Health | SMSHLD |
Financial | SMFHLD |
Housing | SMHHLD |
Student | SMCONS |
After making adjustments, run the Refresh Data Cache by navigating to Admin > Refresh Data Cache to see the change immediately.
Configure Hold Impact
Navigate to Registrar > Student Holds
In the hold category box, choose a category (source) that aligns with the business process reason for the code
In the hold code box, choose a hold (code)
Click in the Function to Restrict box to open a list of options for what to block
Click Select next to the function to prevent
Click Submit
A server restart is required for this to go into effect. Restarts occur automatically every night.
Permissions
For holds to be effective, users must have access to place them and permissions should be adjusted so users not authorized to place or remove holds cannot.
Due to the inter-dependencies of permissions, Campus Café encourages thorough testing of how holds apply to enrollment attempts.
Administrative Staff
Permission | Description |
410 | If set to NA user cannot view transcript if student has a hold that blocks transcript viewing. |
475 | NA disables the link to the Hold Codes Button from My Student Info and the Advisor Student Options Link |
674 | RO removes the ability to Add/Remove Academic Holds, NA removes the ability to see them. |
675 | RO removes the ability to Add/Remove Financial Holds, NA removes the ability to see them. |
676 | RO removes the ability to Add/Remove Student Codes, NA removes the ability to see them. |
768 | RO removes the ability to Add/Remove Housing Holds, NA removes the ability to see them. |
769 | RO removes the ability to Add/Remove Health Codes, NA removes the ability to see them. |
599 | Check for holds on enrollment attempt. Set to NA to not check for holds. |
595 | Ability to Override Add Enrollment Restriction. NA means user can not override the code restriction hold. |
596 | Ability to Override Drop Enrollment Restriction. NA means user can not override the code restriction hold. |
597 | Ability to Override Replace Enrollment Restriction. NA means user can not override the code restriction hold. |
Parent Module | Campus Cafe recommends that users with access to override holds do not have the parent module in their permission group. This module is designed for parents to access information for others using third-party access and may cause conflicts with overrides. |
Students
Permission | Description | Recommend Setting |
1052 | NA disables the link to the Hold Codes Button from My Student Info and the Advisor Student Options Link | Allow |
1035 | RO removes the ability to Add/Remove Housing Holds, NA removes the ability to see them. | RO |
1036 | RO removes the ability to Add/Remove Health Codes, NA removes the ability to see them. | RO |
1037 | RO removes the ability to Add/Remove Academic Holds, NA removes the ability to see them. | RO |
10398 | RO removes the ability to Add/Remove Financial Holds, NA removes the ability to see them. | RO |
1039 | RO removes the ability to Add/Remove Student Codes, NA removes the ability to see them. | RO |
647 | If NA then when a transcript is held due to a code array restriction, the grades on the Degree Audit, Grade Comments PDF, and Student Schedule will not be held. | Allow (not NA or RO) |
598 | Check for holds on enrollment attempt. Set to NA to not check for holds. | Allow (not NA or RO) |
413 | Ability to Override Add Enrollment Restriction | NA |
414 | Ability to Override Drop Enrollment Restriction | NA |
415 | Ability to Override Replace Enrollment Restriction | NA |
Financial Aid Auto-Packaging and Export Blocking
After creating Academic or Financial holds to be associated with financial aid, please review the following documentation page:
Financial Aid Holds
