About BankMobile (Student Refunds)
BankMobile is a company providing services to deliver refunds to students. Refunds may occur if a student overpays their bill, receives financial aid in excess of their charges or other adjustments occur.
Campus Cafe provides function to generate a file with refund information to send to BankMobile via SFTP. Customers should consult with BankMobile directly to obtain SFTP information.
Configure sFTP in Campus Cafe
Navigate to Admin > Web App
Locate and enter values for the below parameters
SFTP_REFUNDS_REMOTE_HOST: The FTP or IP address to use when accessing the BankMobile sFTP account
SFTP_REFUNDS_REMOTE_HOST_KNOWN_HOST_KEY: A secret key provided by BankMobile
SFTP_REFUNDS_REMOTE_HOST_PASSWORD: The sFTP account password
SFTP_REFUNDS_REMOTE_HOST_PATH: The file path to the location to place the file
SFTP_REFUNDS_REMOTE_HOST_PORT: The port to use when accessing the BankMobile sFTP account
SFTP_REFUNDS_REMOTE_HOST_USERNAME: The username to use when accessing the BankMobile sFTP account
Send the File to BankMobile
Before sending the file, refunds must be processed and posted.
Permission #816 is required to access this function.
Navigate to Financials > Bill Batch
Click EFT Batches
Next to the batch to transfer, click the transfer icon
A confirmation or error message appears at the top of the screen
